FAQ
Have questions?
Explore our FAQ section for all the information you need to make your fitness journey with HYGEAR seamless and enjoyable
Can I use my HYGEAR equipment without the HYGEAR app premium membership?
You can use your HYGEAR equipment with or without a Premium Membership. However, premium members gain full access to all app content and features, while free members have limited access. Please note, even as a free member you will always have access to real-time data from the sensor of your gear.
What do I get with the premium membership?
As a premium member, you gain full access to the app's extensive content, including workout demonstrations, training programs, contests with prizes, insightful progress tracking and your workout history. You'll also enjoy personalized recommendations and all new features at no extra cost.
Do you offer free trial for HYGEAR app?
Yes, we offer 90 days free trial for our premium membership that includes all the app's content and features.
What is the difference between resistance and suspension workout?
The key difference is that resistance training uses external band resistance to create muscle tension without applying your full body weight to the bands. It enables concentric and eccentric movements, allowing you to target specific muscle groups. On the other hand, suspension straps involve applying your full body weight, using your own body as resistance, which engages more muscles for stability and focuses on strength and core development.
Should I buy both suspension straps and resistance bands?
For optimal results, we suggest incorporating both into your routine as they target muscles and mobility differently. Follow the HYGEAR app's instructions for the best outcomes.
What is the estimated delivery time?
Your HYGEAR order will be delivered within 3 to 10 business days from the date of purchase.
Which HYGEAR product/bundle is right for me?
While our products cater to all fitness levels, some are tailored for specific needs. Visit our product pages for details and find the right HYGEAR gear for your goals, whether you're a Newbie, Advanced, Athlete, Senior, or in Rehab—we have the perfect bundle for you.